DragonStore
Deliveries

Fast, reliable and tracked shipping.

Every order is handled with the utmost care: from parcel preparation to delivery, we want you to always know where your order is and when it will arrive.

Quick preparation

We process most orders within 24 business hours from payment confirmation.

Protected parcels

Packaging designed to protect products throughout the entire journey.

Real-time notifications

Get email updates at every status change: received, in transit, out for delivery.

We ship everywhere

We deliver across Italy and to many European and international destinations.

Delivery times

Indicative times from order confirmation, in business days.

Mainland Italy
2 – 4 business days
Islands and remote areas
3 – 6 business days
European Union
4 – 8 business days
Rest of the world
7 – 14 business days

How it works

1. Order confirmed

You instantly receive a confirmation email with all your purchase details.

2. Preparation

Our team carefully prepares your parcel, checking every product before sealing it.

3. Shipping

The parcel ships and we send you the tracking code to follow the delivery in real time.

4. Delivery

Your order arrives at the address provided. If you're not home you'll get pickup instructions.

Our commitment

Punctuality

We respect the times we promise and alert you immediately if anything changes.

Safety

Every shipment is tracked and protected up to the final delivery.

Transparent pricing

No hidden costs: you always see the total before confirming.

Attention to detail

Packaging designed to arrive intact and, whenever possible, sustainable.

Good to know

  • Shipping costs are automatically calculated at checkout based on destination and parcel weight.
  • We often run free-shipping promotions above a certain order threshold.
  • For particularly large orders or remote destinations, times may vary slightly from those indicated.
  • After shipping you can track your order at any time from your account in the "My orders" section.

Questions about your shipment?

Our team is here to help you track your order or clear any doubts.